I have yet to pick up a MKZ at the moment. What is it really that you are dissatisfied with? You have me worried now, I have been positive looking in to get one. Can you go through some of the bad things that we all should know about?That's exactly what ZEP means! I was so looking forward to my new MKZ and unfortunately I am one of those who is VERY DISSATISFIED with my purchase. Such a shame Ford is screwing this up so bad. It is a beautiful car to look at, just don't touch it because it may fall apart!