Lincoln MKZ Forum banner
1 - 4 of 4 Posts

·
Registered
Joined
·
13 Posts
Discussion Starter · #1 ·
I have owned my 2013 MKZ Hybrid for four months now and I regret my decision to give Ford a chance to redeem themselves. My first Ford was a mustang I got when I was sixteen. It was a maintenance nightmare and I swore I would never buy another Ford again. Thirty years later, I thought I would give Ford a chance to redeem themselves and I bought the new 2013 MKZ Hybrid. Unfortunately it has been one bad experience after another. Well publicized were the problems and delays with getting my MKZ which I ordered in the fall of 2012 and did not get until April 2013. While the people at corporate in Deerborne MI were amazing, my local Lincoln dealership salesman and manager were appalling! Once I finally received my MKZ, I was very happy with the car, but the honeymoon was over almost immediately! Within 5 days the first problem happened when I lowered the backseat to access the trunk. While folded down, the seat belt locked and the seat could not be returned upright to use. I took it to the dealership to fix and before I could get home, the seat fell back open to the trunk while coming to a stop. I assume they did not fully close the seat in a locked position, but once again, the seat belt would not retract and the seat was locked open to the trunk, AGAIN. After the third attempt to "fix" the problem instead of just replacing a faulty seat belt, I had to simply cut the seat belt out myself. I could not afford another day off to take in the car for the same problem. The next problem occurred with the sunglasses holder coming out of the interior ceiling. Following that a dizzying array of rattles have developed in the interior trim of the roof. Not only is the plastic trim around the sunroof loose, the glue used to hold the trim in place comes unstuck/untacked and the rattles are obnoxiously numerous and loud. Also the front right speaker in the passenger door is loose, not blown, but any music with moderate base causes an annoying rattle. The backup camera has a horrible picture quality and is basically useless in the rain due to its location. I have had no similar issues with previous cars. When the sun hits the center console, it is unreadable. WORST & MOST DISAPPOINTING of all is the MPG!!! Ford should be ashamed and embarrassed to advertise 45 mpg city and highway. I have been driving my car like an OLD MAN, using all the gauges to maximize the mpg and braking to maximize the battery recharge and I only have a total combined mpg for 4 month of 36. And I live in FLAT FLAT Florida. I can't imaging what anyone in hilly or mountainous areas might be able to achieve. You may guess I very much regret choosing the Lincoln MKZ over the Lexus ES Hybrid, which was my second choice. I chose the MKZ over the ES because I did, and still do think the MKZ is sexier and more stylish, however, the poor quality and craftsmanship of the car make me regret the decision every day.

 

·
Registered
Joined
·
139 Posts
Wow I can't believe the MKZ has so many of these little problems. I can understand what your going through though. It must be one headache after another. I just hope the dealership has been honoring those services. How can there be so many issues in your MKZ. The most common one I heard about so far is the sun glare on the center console but not about all the rattles. And the rear folding seat just sounds like a disaster. You had to cut the seat belt...?
 

·
Registered
Joined
·
78 Posts
Sorry to hear about all the problems you have to deal with. Hopefully your dealership can take care of most of the issues. Have you gone in and filed a complaint about them?

And what was your actual mileage achieved for your hybrid?
 
1 - 4 of 4 Posts
Top