Transmissions have not been Ford`s, or other manufacturers, strong point lately, at least to me. While I understand the need for better fuel economy, but the 8, 10 speed auto and CVTs from most have had their issues. My 2020 Edge is always acting like it's searching for the right gear in constant under 35 mph steady driving, I hate it, doesn't bother wife so all is well in the world.
Give me my C4 or C6 tranny back and I'll be happy. Hopefully you'll never have an issue.