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-   -   Common Technical troubles With Webroot (https://www.mkzforum.com/forum/new-2013-mkz-general-discussion-forum/12144-common-technical-troubles-webroot.html)

blaze42798 07-08-2019 07:36 PM

Common Technical troubles With Webroot
 
When troubled with malfunctioning, Customers call our Webroot SecureAnyWhere toll-free number with various issues from time to time. Some of the common issues we face most often are:
• Unable to update Webroot to the latest version
• Not able to find the downloaded Webroot setup file
• Help with Webroot parental control
• Reinstallation and uninstallation help with Webroot
• License key issues
• Issues with program activation with Webroot
• Sign-up troubles with Webroot
• Window 10 Installation issues with Webroot
• Forgotten password recovery
• Turn off Webroot antivirus in their system.
• Assistance in removing viruses from your system
Call us now on our Webroot Secureanywhere toll-free number. Your call is our opportunity to help.

Lewis-H 10-17-2020 07:50 AM

To determine if SecureAnywhere is causing the issue you are experiencing, try shutting down the software, and then check whether the issue persists.
Note: Webroot SecureAnywhere is designed to provide continuous protection. This step should be done with caution, as shutting down SecureAnywhere means the program is no longer providing active protection for your computer.
Right-click the Webroot system tray icon . This is typically located next to the clock display.
In the context menu that appears, click "Shut down protection".

If asked to confirm whether you want to shut down Webroot, click "Yes". If prompted, complete the CAPTCHA window and click Enter.


Try to reproduce the issue you are experiencing.

If you do not see the option to shut down Webroot in the system tray, open your Webroot program and navigate to Advanced Settings > Install Settings. Ensure that the box labeled “Allow SecureAnywhere to be shut down manually” is checked. If it is not checked, check it and click Save then click Cancel or click the X in the top right. After enabling this option, repeat steps 1-4 above.


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