Update.....not as good as it could have been but at least something, then again maybe nothing would have been better
I put an email into Lincoln customer service about this issue as it has now been over SIX months
without a resolution and lo and behold they actually called me the next day.
The dealer's service dept then called me July 3 and told me to bring it back in and thanks me for contacting corporate about this long standing issue. On Monday they gave me another loaner and took my car.
Yesterday they called and asked me to come down and try it out. A service module was changed and "re-programmed".
Well I got to the dealer and they brought up the car all shiny and clean. I get into it and have to re-set up the phone again as everything was wiped out and in the middle of sync'ing the Bluetooth, the display goes blank. I shut the car off and they phone and then restart again....same thing. I try it one more time for the **** of it and again very dark screen. I call over the service director and show it to him and he gets this very puzzling look on his face and says "must be a bad screen". Well the screen was fine before they touched it and I'm thinking to myself HERE WE GO AGAIN.
WTF is wrong with these people?????
Didn't they see this when they tested it out? Or maybe they didn't even try it. Or do they really think that everyone is just that dumb???? Or are they just perfecting their "stories" again.....absolute BS
They asked if I wanted to take it home....... are they kidding or what, I said I'll keep the loaner....give me a call next week if you think you can fix it.....
Pissed doesn't even come close to how I feel right now.
Buy another Ford/Lincoln product....it will be a cold day in ****
What is it going to take to get them to fix the **** car ..... ideas..... class action lawsuit????