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post #11 of 39 (permalink) Old 11-04-2013, 06:26 PM
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And I would hate for my phones data bandwidth being killed that way.
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post #12 of 39 (permalink) Old 11-05-2013, 06:34 PM
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And I would hate for my phones data bandwidth being killed that way.
Depending on your service provider you can get a good data plan that will leave you worry free, even if you have to pay more it will be worth the extra.



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post #13 of 39 (permalink) Old 02-01-2014, 06:09 AM Thread Starter
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OK, just a followup on this.....

after many hours of working with the techs, Dealer's Service Director and an IT specialist they brought it, they got it to work but only when all the security turned off to phone's hotspot/tethering option.....not really happy

The killer is that they thought it was my phone as others could connect to the MKZ with security but then I suggested that they bring up another 2013 MKZ and like magic my phone was able to log in with security on 1st try.....back to you Lincoln, the ball is in your court.

Oh and yes my phone is on their "approved list" and does have it's latest updates.
zep likes this.

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post #14 of 39 (permalink) Old 02-02-2014, 12:32 PM
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thanks for the update.
did you leave your car with them and took a loaner or just going to go back with the car?



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post #15 of 39 (permalink) Old 02-03-2014, 06:57 AM Thread Starter
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thanks for the update.
did you leave your car with them and took a loaner or just going to go back with the car?
They kept the car twice in the last two weeks, 3 days each time. Yes they did give me a loaner both times but I have my mkz right now while they continue to try and find an answer. Very buggy....
I believe the dealer truely wants to solve this issue but it is beyond their control. It is up to Lincoln to make the next move.
As far as the car overall I do like it but the number of issues since I have taken possesion have been a lot higher then I expected with a new vehicle.
Just for the record, this is not my first new car nor is it my first from Lincoln/Ford. I have had 8 new vehicles over the last 40 years and this is my 3rd from Ford/Lincoln. I have 2 other higher end cars prior to the MKZ but this has been less than satisfying.

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post #16 of 39 (permalink) Old 02-12-2014, 01:39 PM
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They kept the car twice in the last two weeks, 3 days each time. Yes they did give me a loaner both times but I have my mkz right now while they continue to try and find an answer. Very buggy....
I believe the dealer truely wants to solve this issue but it is beyond their control. It is up to Lincoln to make the next move.
As far as the car overall I do like it but the number of issues since I have taken possesion have been a lot higher then I expected with a new vehicle.
Just for the record, this is not my first new car nor is it my first from Lincoln/Ford. I have had 8 new vehicles over the last 40 years and this is my 3rd from Ford/Lincoln. I have 2 other higher end cars prior to the MKZ but this has been less than satisfying.
thanks for the update.
hopefully they will have a fix soon, i know in situations like this they have to call in engineers to come up with a fix.
keep us posted on any progress



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post #17 of 39 (permalink) Old 03-21-2014, 02:41 AM Thread Starter
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thanks for the update.
hopefully they will have a fix soon, i know in situations like this they have to call in engineers to come up with a fix.
keep us posted on any progress
Still waiting on them for this.....going to have to give them another call today and see where they are at with the issue.

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post #18 of 39 (permalink) Old 03-21-2014, 03:24 PM
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Still waiting on them for this.....going to have to give them another call today and see where they are at with the issue.
Have you called in as yet and if so, any luck with getting them to do something?



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post #19 of 39 (permalink) Old 04-23-2014, 08:35 AM Thread Starter
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Have you called in as yet and if so, any luck with getting them to do something?
Ok....now I am frustrated....

Lincoln calls and emails to the service director of my local dealership went unanswered since Feb (Post 15).

I finally had to go down and get in their face to get them to at least acknowledge that they still have no solution for this issue in MY MKZ.

If you recall in an earlier post, they brought out another 2013 MKZ (same build and software revision) and it worked as expected.

I am getting tired of this and making the 3/4 hour trip to the dealer just to be told "there is nothing we can do, it is in Ford/Lincoln's hands".

Their latest answer was to search the web for a solution......really, gee why didn't I think of that (insert sarcasm icon)

This thread and one other

2013 mkz built in wi-fi use? - Lincoln Discussion - Blue Oval Forums

are the only ones I can find out there on this subject and the other one was not really the use.

This attitude makes me sorry I ever bought a Lincoln

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post #20 of 39 (permalink) Old 05-28-2014, 09:06 AM Thread Starter
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Still waiting on an answer to this.........spoke to them last week about this again.

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